Need help with an eGift Card
you sent or received?
Tell us the email address you used to send or receive the eGift Card and we'll send you an email with a secure link to your details.
Why are we emailing this information?
For security reasons, we don't want to show your information to just anyone.
What kind of help can you get?
- Track a Prepaid or Promo eGift Card
- Resend an eGift Card
- View or print a receipt
- Check card balance
- Chat with a support representative
Have a question? Check out our FAQs.
When can I expect to receive my Promotional Gift Card?
Promotional cards arrive 10-20 days from your invoice date and carry a 90 day expiration date from the day issued.
When can I expect to receive my Prepaid Gift Card?
Prepaid cards generally arrive on the same day within a couple of hours once your secured payment is approved.
Find the answers to many more common questions on our FAQ page.
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